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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jackie Cameron

November 14, 2024

5  out of  5
rating by Jackie Cameron
"Awesome insurance agency...Robb and Karen always available for questions, take the time to explain and make good suggestions on how to proceed!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with my team and me. We go above and beyond to ensure you are informed and supported. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your trust in us!"
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Mike Bike

October 16, 2024

5  out of  5
rating by Mike Bike
"A very nice , helpful and informative staff ! I had my car towed and paid cash for the tow , turned my receipt in for reimbursement at the local office and a check was cut in minutes , good service ."
We responded:
"Mike - Thank you for leaving a 5-star review for our Agency! We greatly appreciate your feedback and are delighted to hear that you had a positive experience with us. At Robb Burkee State Farm, customer satisfaction is our top priority. We strive to provide excellent coverage, competitive rates, and exceptional customer service to all our clients. Your review serves as a testament to our commitment to delivering a superior insurance experience. We will continue to work hard to meet and exceed your expectations, ensuring that you receive the best personal insurance solutions for your needs. If you have any further questions or require assistance, please do not hesitate to reach out to our team. Thank you again for your kind words and for choosing our insurance services. We look forward to serving you in the future."
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John Neiswander

October 9, 2024

4  out of  5
rating by John Neiswander
"They are "A HUGE SHIP of SUCCESS. TOO STRONG TO BE SUNKEN TREASURE 🪙😎💯💯💯🥳"
We responded:
"John - Thank you for taking the time to leave us a review on Google! We appreciate your feedback and are glad to hear that you had a positive experience Robb Burkee State Farm Insurance. If there is anything else we can assist you with or if you have any suggestions for improvement, please feel free to let us know. We value your opinion and look forward to serving you again in the future."
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Roger Riedel

September 23, 2024

5  out of  5
rating by Roger Riedel
"I have been with State Farm for many years. I appreciate Karen and Robb, their friendliness and helpfulness. They warmly welcomed me and my family when we recently moved to town. - R Riedel"
We responded:
"Dear Roger Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your kind words and support. We are delighted to hear that you had a positive experience with Robb Burkee State Farm Insurance. It is our utmost priority to provide exceptional service and meet the needs of our valued customers, and we are thrilled to know that we have met your expectations. Your feedback is highly valuable to us, as it motivates us to continue delivering excellent service. If there is anything else we can assist you with, please feel free to reach out to us. We are always here to help! Once again, thank you for your generous review. We look forward to serving you again in the future. Best regards, Robb Burkee - Agent"
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Teresa Wickings

August 19, 2024

5  out of  5
rating by Teresa Wickings
"Great people to work with! Made our transition easy and we saved money on our insurance!"
We responded:
"“Teresa, we're thrilled to hear that our team made your transition as smooth as possible and helped with your insurance! Your feedback is greatly appreciated, and we look forward to continuing to serve you. -Robb” "
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Mitch Goldsmith

June 20, 2023

5  out of  5
rating by Mitch Goldsmith
"Very helpful and efficient"
We responded:
"Thanks so much for trusting us....we appreciate your business!"
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s garrett

June 20, 2023

5  out of  5
rating by s garrett
"My agent for many years"
We responded:
"Thanks for your trust in State Farm and my Agency!"
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Mark Brown

June 7, 2023

5  out of  5
rating by Mark Brown
"Robb and Karen as well as the complete State Farm team have been fantastic no matter what my needs have been. Thank you."
We responded:
"Thanks for your trust in us. We appreciate your business!"
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Dropz

October 5, 2022

1  out of  5
rating by Dropz
"State Farm has some of the worst customer service hands down. Do not use."
We responded:
"We apologize for your experience. We'd love to connect with you to see if we can assist. Please feel free to reach out to us at (231) 347-9811."
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Dennis H

January 21, 2022

5  out of  5
rating by Dennis H
"Always a pleasant visit 😊"
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Julie Hueston

November 16, 2021

5  out of  5
rating by Julie Hueston
"Just moved back to town after being gone for over 5 years. Great friendly responsive office. Karen issued my insurance last minute on a Saturday. Robb took the time to explain recent Michigan insurance law changes that helped me decide on the right coverage. I found a gem of an agent."
We responded:
"Julie, we're thrilled to hear that our team made your transition as smooth as possible and helped with your insurance! Your feedback is greatly appreciated and we look forward to continuing to serve you. "
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James Griffee

January 3, 2020

5  out of  5
rating by James Griffee
"Love this guy"